Marketing Communications, at First Person Arts, is responsible for all marketing activities related to external communications including performances, advertising, creative design, audience engagement via our emailing campaigns and social media activities, literature and sales aids, photography and video, brand identity, and analysis of effectiveness of marketing activities for all front facing activities by First Person Arts.

This internship will provide the opportunity to participate in all facets of marketing for an intimate nonprofit arts organization and develop essential skills for a career in marketing or communications.

Primary Duties
You will report to the Marketing, Communications and Membership Manager. During the internship, they will assist the department in support of specific projects. You will work with personnel to participate in planning, coordinating, executing and analyzing marketing communications activities. In addition to assisting with ongoing projects, at least one primary project will be identified for which the intern will be responsible for full completion, from start to finish, during the term of the Internship.

You will report to the Marketing, Communications and Membership Manager. During the internship, they will assist the department in support of specific projects. You will work with personnel to participate in planning, coordinating, executing and analyzing marketing communications activities. In addition to assisting with ongoing projects, at least one primary project will be identified for which the intern will be responsible for full completion, from start to finish, during the term of the Internship.

Your duties will include but not limited to:

• Website maintenance
• Build Constant Contact emails for review by the Marketing, Communications and Membership Manager.
• Catalog and digitally archive marketing communications assets such as images, documents, datasheets, and displays.
• Analyze digital marketing including email, social media, web ads, and web analytics.

Requirements

• The intern should have completed a minimum of 2 years of college and must be currently enrolled in an undergraduate or graduate program studying in the fields of Marketing, Communications or Arts Administration.
• Qualified students should have a minimum 2.75 grade point average to be considered for any position.
• Intermediate computer skills – proficiency with MS Word, Excel, PowerPoint and familiarity with graphics programs (Photoshop, InDesign, Adobe, etc.) and HTML.
• Strong Experience with Google G Suite.
• All positions require self-starters who are highly motivated and who have excellent communication, interpersonal skills, and passion for the arts. Candidate must demonstrate exceptional organizational skills, attention to detail and ability to manage several projects at once.

First Person Arts’ policy is to fully and effectively maintain a program of equal employment opportunity and nondiscrimination for all employees, to employ affirmative action for all protected classes, and to recruit and develop the best qualified persons available regardless of age, race, color, religion, sex, gender identity, sexual orientation, marital status, national origin, political affiliation or any other characteristic protected by law.

First Person Arts is a Philadelphia nonprofit organization that unleashes the power of voice by developing true personal stories from artists and everyday people for the page, stage, on-air and online. Our StorySlams, Applied Storytelling, and First Person Arts Festival programs reinforce our mission to “transform the drama of real life into memoir and documentary art to foster an appreciation for our unique and shared experiences.” By sharing these stories we connect with each other and the world.

The term of this assignment is to sell advertising for the 2019 First Person Arts Festival and starting in March for the monthly StorySlam programs.

Sales Associate Job Brief:
First Person Arts is looking for a year-round, result-driven, commissioned based, Ad Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. The primary responsibility of the Ad Sales Associate is to work closely with the customer to meet their needs, answer questions about our programming and recommend the right advertising solutions. You should promptly resolve any issues and ensure high levels of customer satisfaction. The Ad Sales Associate must be up-to-date of all of First Person Arts programming and products. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers needs and provide assistance and information on product features
• Follow and achieve the marketing department’s sales goals on a monthly, quarterly and yearly basis
• “Go the extra mile” to drive sales
• Actively seek out customers
• Remain knowledgeable on products offered and discuss available options
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers

Requirements

• Proven work experience as a Sales associate, Sales Representative or similar role
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Strong Experience with Google G Suite
• Basic Math skills
• Solid communication and interpersonal skills
• A friendly and energetic personality with a customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• High school degree; BS degree in Marketing or related business field would be a plus

If you meet the qualifications and this position interests you, then please email us to receive and complete our official application. Thank you for your interest!

Job Types: Part-time, Commission, Remote (Attend staff meetings on Wednesdays).

• Experience | Sales: 1 year (preferred)
• Education | High school or equivalent (Required)
• Work Authorization | United States (Required)

First Person Arts’ policy is to fully and effectively maintain a program of equal employment opportunity and nondiscrimination for all employees, to employ affirmative action for all protected classes, and to recruit and develop the best qualified persons available regardless of age, race, color, religion, sex, gender identity, sexual orientation, marital status, national origin, political affiliation or any other characteristic protected by law.